Call the City of Worcester Advantage Customer Service team at:
1-855-216-5924 (TTY: TRS 711),
Monday, Tuesday, Thursday, Friday: 8 a.m. to 6 p.m.Wednesday: 10 a.m. to 6 p.m.
Find a doctor
The City of Worcester Advantage Plan. Designed by the City of Worcester in partnership with Fallon Health. © 2017.
1-855-216-5924 (TTY: TRS 711) Mon., Tues., Thurs., Fri.: 8 a.m. to 6 p.m. Wed.: 10 a.m. to 6 p.m.
Anonymous Compliance Hotline: 1-888-203-5295 (toll-free). Call our Compliance Hotline to report any concerns you may have regarding compliance, fraud, waste or abuse.
You can call the Hotline 24 hours a day, seven days a week. All calls are anonymous and confidential.